If you ever purchased software for your computer, you�ve seen that, when you go to install it, there�s usually a license number you need to input to identify your account and ensure you�re using the software legally. Well, similarly, Volusion software also has licenses associated with every store account.

If you receive a �Licensing Authentication Failed� error message on your store, your license may have become corrupt or invalid. This can occur with transfers of ownership or domain name changes. But don�t worry, a simple update by our friendly staff will reestablish your license with your account, so you�ll be back in business in no time.

Just contact Volusion support�and request a reset of your licensing information.

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