Sandboxes for Standard Merchants

Written by Jared K.

This article is intended for standard Volusion merchants. If you�re an�official partner�(reseller, affiliate, or technology partner), an enterprise merchant, or purchaser of�design services�through our marketing and web design partner, please consult the appropriate resource:
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The following Sandbox versions are available, please click them to review your options.

Personal Sandbox
Professional Sandbox
Business Sandbox

Sandbox Needs

If you're a standard merchant and would like a sandbox for testing or previewing purposes, place an order from our website and complete these steps during your purchase:

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1. Select a plan with a product limit that is equal to or greater than the number of products in your store.

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2. In the Domain Name field on the shopping cart page, enter your current domain name with .sandbox at the end.

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3. To mirror a live store onto your sandbox, write Please mirror [your store's URL] in the Comments field on the checkout page:�

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If you include this comment when placing your order, Volusion will waive the standard mirror fee.

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4. Log in with the same customer account you used to purchase your live store. This will auto-fill your billing details on the checkout page and link your sandbox store to your account.

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Sandbox Limitations FAQ

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Can I turn my sandbox into a live store?

No. Sandbox stores are not tied to live domains and do not have SSL certificates.

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Can I mirror changes to my sandbox over to my live store?

If you make changes to your sandbox that you want to mirror to your live store, we offer two services:

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Design Migration: we copy your theme (HTML and CSS files), homepage articles, slideshow, and homepage logo

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Data Migration: includes Design Migration, plus copying of website navigation menus, categories, and up to 2000 products

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If you're interested in either option, reach out to our Studio team at 800-646-3517, option 1, followed by option 3, and then option 2.

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Mirrors from a live store to a sandbox do not include the following data:

customer payment information or account passwords
custom DNS settings
existing email accounts or email backups
existing FTP accounts

Use the import / export option to export data from the sandbox and then import it to your live store.

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Images, HTML files, CSS files, and JavaScript cannot be exported. You can access them through your FTP account and transfer them manually through an FTP client.

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How can I cancel my sandbox?

You can cancel your sandbox just like a live hosting plan. For information, write to accountmanagers [at] volusion.com.

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Can I change the domain name of my sandbox?

No. Sandbox stores do not have a live domain name that can be changed.