By default, all shipping methods you set up are available to all customers of your store. Read on to learn how to restrict shipping methods to a specific customer or group.
How to Use Restricted Shipping
Enable Restricted Shipping
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Go to Settings > Shipping.
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In the Advanced Settings section, toggle the Allow Shipping Method Restrictions option to Enabled.
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Press Save.
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How to Restrict a Shipping Method
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Go to Settings > Shipping.
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Select the shipping method you want to restrict.
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In the Advanced Settings section, select Restrict Method.
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Press Save.
A restricted shipping method will be unavailable to customers until you give their account access to it.
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Allow Customer Access to Restricted Shipping Methods
To give a customer access to a restricted shipping method:
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Go to Customers > Accounts.
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Select the customer account you want to provide restricted shipping method access to.
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In the Special Privileges section, next to Allowed Restricted Shipping Methods, press Select Allowed Shipping Methods.
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In the dialog box, open the Restricted Shipping Methods section.
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Select the restricted method(s) you want the customer to have access to.
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Press Apply.
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Press Save on the customer record.
The customer now has access to the selected method(s).
Restrict Free Shipping
If you offer a free shipping option and you don't want specific customers to have access to it, follow these steps:
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Go to Settings > Config Variables.
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Click Search.
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In the Name field, type free shipping and press enter.
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On the results page, enable Allow Free Shipping Restriction.
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Click Save.
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Go to Customers > Accounts.
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Select the customer account.
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In the Special Privileges section, select the Disable Free Shipping Access option.
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Click Save.
This customer account will no longer be able to select Free Shipping at checkout.