While your site�s domain name is being indexed by the Domain Name Server (DNS), the internet�s equivalent of a phone book, (typically a 24-72 hour process), you may find that your domain name redirects to a temporary address � the volusion.store address.�
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If this continues to happen even after your site�s been �propagated� � the technical term for your site�s info being updated across the internet � try correcting it by taking these 3 simple steps:
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In your store's Admin Dashboard, go to Settings > Company.
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Change the Domain Name menu from your temporary hostname to your registered domain name.
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Click the Save button at the top right of the page.
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Your store URL should now display your real domain name (no longer the volusion.store address).�
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However, if you see the message below:
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ERROR: No store configured at "http://www.domain.com/". If you have just changed your DNS, please allow 24-72 hours before changing this value.
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There are a couple of logical explanations: �
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Too soon. You may have attempted to change from your temporary hostname before your domain's new Volusion Name Servers (NS1.VOLUSION.COM, NS2.VOLUSION.COM, NS3.VOLUSION.COM, and NS4.VOLUSION.COM) are fully propagated. Solution: Wait at least 24-72 hours before attempting to select your domain in the Domain Name drop-down.
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Domain name change. If you changed the Name Servers for a domain not associated with your hosting plan, you will not be able to configure that domain to point at your store. Solution: Contact Volusion Support to get instructions about initiating a domain name change.
If you're still unable to change the domain name of your store after more than 72 hours, check out the following articles on DNS:
And if those don't do the trick, contact Volusion support, and we�ll be happy to help you.