Customizing Order Invoices, Packing Slips, and POS Receipts

Connect with your customers on a more personal level by customizing the paperwork you send them.

Written by Jared K

Volusion gives you the ability to personalize your printable invoices, packing slips or POS receipts by adding custom content to the header and/or footer of each. That way, you can connect with them in your own unique voice, rather than saying the same generic things those other brands do.

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First you'll need to find them:

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On your site's Admin Dashboard, go to Design > Site Content.

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Click the gray Search button at the top right of the page.

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Type "receipt" in the Page Name field and click the Search button.

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The search will locate several articles (see below for template types and location of customizable content). To edit any of them:

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On the Articles Page, click the article ID number to edit its content.

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Make your content changes in the Article Body field.

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To finalize your changes, click the Save button at the top right of the page.

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Article Types & Locations of Custom Content:

ID#: 58
Spot Key: POS_Receipt_Top
Custom Content Location: Header of POS receipt

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ID#: 59
Spot Key: POS_Receipt_Bottom
Custom Content Location: Footer of POS receipt��

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ID#: 84
Spot Key: Receipt_Top
Custom Content Location: Header of invoice��

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ID#: 85
Spot Key: Receipt_Bottom
Custom Content Location: Footer of invoice��

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ID#: 86
Spot Key: PackingSlip_Top
Custom Content Location: Header of packing slip

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ID#: 87
Spot Key: PackingSlip_Bottom
Custom Content Location: Footer of packing slip

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?? �Good to know: At present, you can't change which data values appear by default in the body of these documents or edit where the content displays.

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Display Product Photos on Invoices

If you want your product photos to display on invoices:

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From your site's Admin Dashboard, go to Settings > Config Variables.

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Click the Search button at the top left of the Config Variables page.

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In the Name field, type "invoices", and then click the blue Search button in the top right of the page.

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On the results page, in the Enable Product Photos on Invoices row, click the checkbox in the Value column.

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Click the blue Save button at the top right of the page.

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Photos now display on invoices for applicable products.

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Summary

Customers like to know who they're doing business with. If you think that an invoice is just a throwaway formality, you're missing an opportunity to connect with your audience.