Checking Default Backorder Functionality

Your store allows your customers to place backorders by default. To verify this is enabled:

�

From your store's Dashboard go to Settings > Config Variables.

�

Click the Search button located at the top left of the Config Variables page.

�

In the Name field, enter "back orders" and click the Search button.

�

Make sure the Value column of the Enable Back Orders row is selected.

�

Click the Save button at the top right of the page.

�

Disabling Backorder Functionality

Sometimes once a good thing is gone, it�s gone. If a particular product isn't going to come back in stock, you�ll want to exempt it from our backorder functionality. Here�s how:

�

On your store's Dashboard, go to Inventory > Products.

�

Select the appropriate product from your product list by clicking its Product Code.

�

In the Advanced Info section, on the Stock tab, select the Do Not Allow Backorders check box.

�

Click the Save button at the top right of the Product page.

�

Keep in mind that for products utilizing child products, this setting will have to be replicated for any and all child products.

Summary

Backordering is a great way to prevent a customer from shopping elsewhere when you�re playing catch-up with your sold-out inventory. Keep shoppers patiently waiting � or not � by enabling or disabling the backorder functionality accordingly.

�