Welcome to Your New Store - Here's Your Key!�

One of the most exciting parts of launching your store is getting your keys. In the online world, your �keys� arrive in your inbox � a special email with your store�s Admin Area login link and a temporary password. Congratulations on opening your Volusion store!

Your Volusion Admin Area password and your my.volusion.com account will have the same password once you successfully create a password to login to the Volusion Admin Dashboard area.

Choose a password that�s easy for you to remember but hard for others to guess. And if needed, jot it down and keep it in a secure spot.

What if I forgot my password?

If you've forgotten your password and you have an admin account:

1. Click the Forgot Password link.

2. Enter the email address associated with your store's administrator account and click Submit.

3. Next, enter the text as it appears in the scrambled code generator (you don't need to enter spaces, and it's not case sensitive).

4. You'll be sent an email with instructions for resetting your password.

Follow the instructions provided to reset your Admin Area password. Note that you cannot reuse a password you've chosen in the past. Your Admin Area password must be between 8-20 characters in length and it must contain at least one capital letter, one lowercase letter, one number and one special character.

What if I didn�t get the password reset email?

Be sure to check the spam folder of the administrator email account for which you�re resetting the password. Occasionally, auto-generated response emails are filtered into a spam folder and are not readily visible in your primary inbox.

Why must I update my Volusion administrator password?

Payment Card Industry (PCI) security compliance standards and requirements are regularly revised in order to provide best practices for electronic payment processing. According to the PCI Security Consortium's current guidelines, administrator passwords must be changed at least every 90 days for online ecommerce systems.

PCI requirements are mandated by the credit card brands (Visa, MasterCard, Discover, American Express, JCB), and ultimately, this practice helps ensure your online business remains secure.

You can update your administrator account password by visiting your domain /admin (www.yourdomain.com/admin) > clicking forgot password and following the prompts to reset your password.

Summary

Make sure you keep your store locked up tightly so nobody else can meddle in your business or steal your customers� personal info. Creating a strong password, storing it in a safe place and updating it when required are the keys to your store�s security.