---
title: Licensing Authentication Failed Error Message
description: Learn more about Licensing Authentication Failed Error Message in this guide.
---

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# Licensing Authentication Failed Error Message

If you ever purchased software for your computer, youve seen that, when you go to install it, theres usually a license number you need to input to identify your account and ensure youre using the software legally. Well, similarly, Volusion software also has licenses associated with every store account.

If you receive a Licensing Authentication Failed error message on your store, your license may have become corrupt or invalid. This can occur with transfers of ownership or domain name changes. But dont worry, a simple update by our friendly staff will reestablish your license with your account, so youll be back in business in no time.

Just [contact Volusion support](https://volusion.com/contact/)and request a reset of your licensing information.

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