If you're on the Personal plan and using a custom domain name, customers go to Volusion's domain for the checkout process. For example, let's say your domain name is:

https://www.volusionmerchant.com/

When merchants reach the checkout page, they'll be on:

https://storename.myvolusion.com/checkout/

If you'd like them to remain on your domain during checkout, simply upgrade to either our Business or Professional plan. On these plans, custom domain checkout is automatically on the following URL format:

https://www.volusionmerchant.com/checkout/
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