This article covers additional adjustments to the Weight- Based Rates section of the Shipping tab in the Settings app after you've completed your initial configuration.
To access this feature, from your Dashboard, click the Settings icon.
On the Settings page, locate and click the Shipping tab.
From there, scroll down the page to the Weight Based Rates section.
If you don't offer free shipping at all, you can set up weight-based rates for all orders. If you offer free shipping only for orders that cost a certain amount, you can offer weight-based rates for orders that cost less. If you offer free shipping on all orders, or you offer price-based rates, you can't offer weight-based rates.
Weight-based rates are based on the total weight of all items. You can set a single rate for all orders not eligible for free shipping, or structure rates in tiers.
Instructions for Setting a Weight-Based Rate:
- Click the Active toggle on the top right of the section to activate Weight-Based Rate options.
- Click + New Weight Rate at the bottom of the section and enter the “Minimum” and “Maximum” order weight (in lbs) in the fields provided. You can leave either or both values blank if you don't want an upper or lower limit.
- Enter a Method Name (for example, "Priority Shipping")—this will display on the checkout page for the customer.
- Enter an Estimated Delivery Time to show the number of days customers can expect to wait to receive the shipment—this will also display on the checkout page for the customer.
- Enter a Price to charge for shipping.
- If you wish to limit this shipping rate to certain locations, click the pencil icon under “Ship To” and uncheck the boxes next to the countries you would like to exclude.
- If you wish to charge different shipping prices for different locations (ex: $5 shipping to Canada and $10 shipping to the US), click + Add Method at the bottom of the section and repeat steps 3-6, entering a different price for step 5 and selecting different locations for step 6.
When you're finished, click the orange Create New Rate button.
- To create additional weight-based rates, press + New Weight Rate again.
- To edit an existing rate, click anywhere on the rate details.
- To delete a rate, click the three dots that appear to the right of the rate and choose Delete Weight Rate.
Weight-Based Rate Tips
- Make sure your tiers don't leave gaps or overlap. If they overlap, you'll receive an error message. If you leave a gap, you'll see an indicator in your rate list prompting you to define the rate for it, which you can click to complete.
- To prevent gaps, you must make the upper limit of one tier the same as the lower limit of the next tier. If the order weight matches the shared value exactly, your store will apply the tier for which that value serves as an upper limit.
- To fix a shipping tier gap, click the text Fill This Weight Range Gap or the blank space in the shipping rate coverage band above your list of rates, and create a new shipping rate for the weight gap.
When you're done creating your shipping rates, click the orange Save button at the top left.
For more information about how to set up different kinds of shipping rates, see the following articles: