This article covers how to add, connect, and disconnect, your store to a PayPal Business account. There are several sections within this article, feel free to skip to the section you need the most.

Add the PayPal Option to Your Storefront

If you didn't select PayPal during your initial configuration of the Settings app, you can turn it on using these steps:

  1. Go to the Settings app.
  2. Open the Payments tab.
  3. In the PayPal section, flip the PayPal disabled toggle (it will then say PayPal enabled).
  4. Press Save.

That's it; PayPal is on. 

Now you need to connect your store to an existing PayPal business account or register a new one to connect to. Once you've done so, you can claim any funds from purchases your customers have already made. You have up to 30 days from the transaction date to do this before PayPal automatically returns the funds to the purchaser.

Connect Your Store to an Existing PayPal Business Account

If you already have a PayPal business account and the PayPal storefront option is on, you can connect the account to your store using these steps:

  1. Go to the Settings app.
  2. Open the Payments tab.
  3. In the PayPal section, press Connect Account.
  4. In the PayPal dialog box, your email address may appear in the first field. You can leave it or edit it. If it doesn't appear, enter the address associated with the PayPal business account you want to use.
  5. Select your country.
  6. Press Next.
  7. Enter your password.
  8. Press Log In. You'll receive an authorization confirmation message.
  9. Press Go back to Volusion.
  10. Go to your email account and locate an email from PayPal asking you to confirm your email address. Press Confirm Your Email. You'll go to PayPal's website.
  11. When prompted, log in with your PayPal credentials.

You're connected! In the PayPal section, you'll see an Active tag.

Register for and Connect a New Paypal Business Account

If you don't have a PayPal business account, you can register for a new one inside your store, follow steps 1-6 from above as they will be the exact same during the process. Once you finish step 6, then, you will follow the steps below:

  1. Fill out all registration fields.
  2. Press Agree and Continue.
  3. Fill out all aspects of the business questionnaire.
  4. Press Continue.
  5. Fill out all aspects of the personal identity questionnaire.
  6. Press Submit. You'll receive a signup confirmation message.
  7. Press Go back to Volusion.

From there, you will receive a confirmation email from Paypal to Confirm Your Email and log into Paypal’s website. Now you will see an Active tag within the Paypal section.

You can now visit your PayPal business account at any time to claim future transaction funds, or funds from purchases your customers made before you connected your PayPal account to your store.

Disconnect Your PayPal Business Account From Your Store

If you previously connected your PayPal business account to your store and you want to disconnect it, follow these steps:

  1. Go to the Settings app.
  2. Open the Payments tab.
  3. In the PayPal section, press Disconnect.
  4. In the confirmation dialog box, press Disconnect.

Your account has been disconnected. You can now connect a different existing account or register for and connect a new one.

If you don't want to accept PayPal payments, make sure you disable the option for your shoppers.

Connect Your Store to a Different PayPal Business Account

To connect to a different PayPal business account than the one you've already connected to, take the following two steps:

  1. Follow instructions in the section titled "How to Disconnect Your PayPal Business Account From Your Store".
  2. Once you've done that, either connect to an existing account or register for and connect to a new one.

Remove the PayPal Option From Your Storefront

If you prefer not to offer PayPal, you can remove the option from your storefront. To do so:

  1. Go to the Settings app.
  2. Open the Payments tab.
  3. In the PayPal section, flip the PayPal Enabled toggle.
  4. Press Disable in the confirmation dialog box. The toggle text will change to PayPal Disabled.
  5. Press Save.

Shoppers will no longer be able to choose PayPal as a payment method. Make sure they can pay with a credit card through Stripe or Volusion Payments.

For information about other aspects of our Payments integrations, see the following articles:

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