Step 1: Add Your Domain to Volusion

To easily link your domain with your Volusion store, follow the steps outlined in the video below or refer to the written steps below.

From the the store's Dashboard, click the Settings icon in the left Navigation Menu.

Locate the Domain section and in the field marked Custom Domain enter your domain in the field marked Custom Domain. Make sure you include www. at the beginning. Once you have entered it, click the ADD button. 

You'll see an "in-progress" tag next to your custom domain while we're waiting. It may take from 10-30 minutes for your domain name to be recognized and your nameservers to be generated. When generation is complete write down the nameservers you're assigned. They will be unique to you, for instance, and

Step 2: Determine Whether Special Records Must Be Copied Over

If you just purchased your domain name and haven't used it yet, skip this section.

If you've been using your custom domain name for other purposes, it's important to ensure that they stay working.

  1. If you are using it for branded email addresses such as, you don't need to worry- we'll bring over your MX records and your existing email will continue working.
  2. If you are using it for subdomains such as, start a chat with us now and ask us to copy over your custom DNS records for your domain. To review how to open a chat with Volusion, click HERE.

Step 3: Point Your Domain's Nameservers to Volusion

  1. Login to your third-party domain provider.
  2. Edit your DNS settings and point your nameservers to the two nameservers you wrote down above. (

You may need to wait up to 48 hours for the change to fully propagate. During this time, some customers will be directed to your new store, while some will continue to be directed the old site.
Once propagation is complete your site will be live on its new custom domain.

Did this answer your question?